Privacy Policy

This policy explains how Crystal Wedding Filmer / Crystal Visual Media handles personal information submitted through keralaweddingphotographer.com.

Information we collect

When you contact us or use the package builder, you may provide your name, phone number, email address, event dates, locations, venue details, guest/coverage preferences, package selections, notes and other information needed to respond to your request.

Why we use it

We use submitted information to respond to enquiries, create and save estimates, check availability, prepare quotations, plan requested services, communicate about an assignment, maintain business records, and protect the website and our systems from misuse.

Service providers

We may use technology and communication providers such as website hosting, Firebase/Google services, email, WhatsApp or file-delivery services where needed to operate the website and provide the requested service. We do not sell your personal information to advertisers.

How long we keep information

We keep enquiry and booking information only for as long as reasonably needed for the request, service delivery, business records, dispute handling, security, or other legitimate operational requirements. Retention can vary depending on whether an enquiry becomes a confirmed assignment.

Wedding photographs and films

Photography and film files are handled as part of the contracted creative service. Public portfolio, promotional or social-media use of identifiable client imagery should follow the consent or usage arrangements agreed with the client.

Your requests

You may contact us to ask about personal information associated with your enquiry, or to request a reasonable correction or deletion where applicable and where we are not required to retain the information for an existing service or legitimate record-keeping purpose.

Security

We use reasonable technical and organisational measures to protect information, but no internet service can guarantee absolute security. Do not submit sensitive identity documents or payment credentials through ordinary enquiry fields unless specifically requested through an appropriate channel.

Contact

Privacy requests can be sent to hemant@crystalvisualmedia.com.

For commercial terms, see our Terms.